Return Policy

Return Policy

If for any reason, you are not 100% satisfied with your Vois items, we will gladly accept returns that meet our criteria. Unfortunately we cannot offer exchanges at this time, due to the limited and hand crafted nature of the product.

1. Returned Merchandise must be unworn and unwashed with the tags still attached.
2. Each return must be pre-approved by our return department. Do not ship back a return without approval or it will not be refunded.
3. Return must be shipped to us within 30 days of purchase.
4. Return amount will be credited back to the original form of payment.
5. A $7 return shipping and processing fee will be deducted from your refund.
6. Please note that refunds may take 7-10 business days to post to your account.

How to Return an Item

1. Email returns@shopvois.com:
-Provide your order #
-Provide the reason for your dissatisfaction
-Provide your shipping code
2. Upon approval we will provide you with a pre-paid USPS shipping label. A $7 return shipping and processing fee will be deducted from your refund.